Customer Service

• • • • Help and support

      • • Committed in providing quality service and effective solutions in our clients issues.

      • • Reliable and discreet staff.

      • • Continuing education regarding developments in financial services, technological and institutional changes.
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    • Filing a complaint

    • Your opinion is very important to us in order to upgrade the quality of our services. With the following online form you are able to submit your complaint online branded or anonymous.

  • • • FAQ

      • Private Investors

         

        -How can I open a new account in Pegasus Securities SA? 

        -Which documents are required for a new account to be opened? 

        -How can I open a Foreign Markets Account?

        -How long does it take for a margin/derivatives account to be activated?

        -How can I open a Joint Investment Account?

        -For how long does an account remain active?

        -How can I close my account?

        -How can I transfer my portofolio from my Personal Account to Joint Investment Account?

        -How can I transfer my portofolio from Joint Investment Account to my Personal Account?

         

        institutional Investors

         

        -How can I open a new account in Pegasus Securities SA? 

        -Which documents are required for a new account to be opened? 

        -How can I open a Foreign Markets Account?

         

         

         

         

  • • • Informations

      • Guarantee Fund

        Affiliated Banks

        Usage Authorization

        Application for the creation of Investor Account Securities Account

        Catalogue Of Investment Services

        Documents Required For A New Account

        W8

        Individual Account Application

        Organization Account Application

        Greater than 20 Percent Qwnership

        Application -Statement For Deactivating Investor Share

         

         

         

    • • 

      • Contact Us

      • PEGASUS SECURITIES S.A.

        Main Offices

        17 Valaoritou Street, 10671, Athens, Greece

        Telephone center : +30 210 3670700,

        +30 211 7517000

        F : +30 210 3670760

        Εmail : info@pegasusaxe.gr

        Customer care : customercare@pegasusaxe.gr

        Backoffice : backoffice@pegasusaxe.gr

        Dealing Room : tradingdesk@pegasusaxe.gr

        I.T. Department: support@pegasusaxe.gr

         

        Thessaloniki Branch

        3 Aristotelous & Tsimiski Street, 54624, Thessaloniki
        Telephone center : +30 2310 222593
        F : +30 2210 222903
        Εmail : Thessaloniki@pegasusaxe.gr